Shipping Policy
Shipping Policy
This policy explains Arranest order processing, address review, shipment updates, delivery concerns, and customer responsibilities.
Keep in mind
These practical checks help the process stay clear from selection through daily use.
The details, in a useful order
Clear steps and context help you make the next decision without adding unnecessary complexity.
Order processing
Orders are prepared within 3–5 business days. Processing time is separate from carrier transit time.
Shipping and tracking
Available shipping options and charges are shown at checkout. Tracking is sent when available; scans and delivery estimates are controlled by the carrier.
Address accuracy
Customers are responsible for entering a complete and accurate delivery address. Contact us promptly if an error is discovered; a change cannot be guaranteed once preparation or shipment has begun.
Delays, loss, or damage
Weather, carrier operations, and other events outside our control can affect delivery. Contact us with the order number and supporting information so the shipment can be reviewed.
Customer and store responsibilities
A transparent shipment process depends on accurate order information, reasonable monitoring, and prompt reporting when something changes.
Before dispatch
Arranest prepares the order using the information submitted at checkout. Changes requested after processing begins might not be possible.
During transit
Customers should follow the carrier updates and make reasonable arrangements for receipt where unattended delivery could create risk.
After delivery
Report missing contents, visible transit damage, or a delivery discrepancy promptly with the order number and supporting photographs.